Pswpower Review: Stay Away from This E-Bike Parts Store!

Pswpower may look like a good choice for cheap e-bike parts, but many unhappy customers have shared bad experiences about this company.

Even though their prices might catch your eye, many people have received faulty products, dealt with shady practices, and struggled with almost no customer service.

Let’s look closer at what Pswpower offers and why many buyers suggest avoiding them.

What is Pswpower?

Pswpower is an online store that sells e-bike motors, conversion kits, and other parts.

They claim to offer low prices and fast shipping from warehouses around the world. Their catalog includes known brands like Tongsheng and MXUS.

However, even though they promise affordable pricing, many customers have found that their service doesn’t live up to the hype.

Pswpower Complaints

Many customers have complained about Pswpower.

They’ve received defective products like motors that stop working right after installation or parts that overheat.

What makes it worse is that the company often ignores their problems.

For example, one customer said their motor overheated and became unusable, but Pswpower wouldn’t help them or honor their warranty.

Other customers have shared similar stories.

One buyer from the UK received a motor that made a loud noise, and when they bought new parts, those were defective too.

Instead of offering help, Pswpower ignored them or gave wrong advice.

Another person ordered a Tongsheng motor kit and waited weeks for replacement parts, even though Pswpower promised fast delivery from Europe.

To make matters worse, they had to pay customs fees for parts that were supposed to be sent under warranty.

Customer service is a huge problem as well. Many buyers say Pswpower avoids their questions or gives vague answers.

One customer was told to “open the motor and find the fault themselves” even though their product was under warranty.

Another reviewer contacted the company about a broken controller and was told to buy a new one and install it themselves.

Our Opinion

Even though Pswpower offers lower prices, the risks are too high.

The many complaints about defective products and bad customer service show that Pswpower doesn’t care about its customers.

They ignore warranties, communicate poorly, and sell faulty products, leaving many buyers frustrated and out of money.

If you’re thinking about buying e-bike parts, you should seriously consider whether saving a little money is worth the risk of getting a defective product and no support.

In the long run, buying from Pswpower could cost you more due to repairs or replacements.

What to Do If You Get Scammed?

If you’ve already bought something from Pswpower and are having problems, you can take some steps to try and fix the situation.

First, keep all communications with the company, including emails and proof of the product’s issues.

If they won’t help, you can file a claim with your bank or payment provider, especially if you paid with a credit card or PayPal, as they might be able to help you get your money back.

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