One of the new sites getting attention is Brown London. It says it sells lots of products, but some people are unsure if they can trust it. In this review, we’ll look closely at Brown London and see if it’s worth your time and money.
What is Brown London?
Brown London is an online store that sells men’s and women’s clothing.
At first, it looks like a regular store with trendy clothes. But there are some things you should watch out for.
First, the website was only created in August 2024, which makes it very new.
Being new isn’t always a problem, but it’s a red flag when combined with other issues, like not being clear about who owns the business.
The site says it delivers in 3 to 5 business days, which sounds good. But if you dig deeper, you’ll notice they don’t mention how you can pay.
This is worrying because safe payment options are important for customer trust. Even though the site has some security features, like SSL, its short time in business makes it hard to fully trust.
One big issue is the lack of customer reviews. A trustworthy site usually has feedback from buyers.
Brown London doesn’t have any, which makes us wonder if anyone has actually bought from them.
Our Opinion
While Brown London has a nice design and offers fashionable clothes, there are many reasons to be careful.
The site is new, and it doesn’t have a strong online presence.
Most real businesses, even new ones, have social media pages or customer reviews, but Brown London doesn’t.
The site also has a low trust score of 50% and a very low business trust ranking of 12.4. Websites with such low scores are often scams.
People either never get their orders or receive bad products.
The return policy looks fair, but it may not help if the company is hard to reach or doesn’t follow through on promises.
The site also lacks a social media presence, making it harder for customers to connect or hold them accountable.
Another problem is the site’s content, which seems to be copied from other places. Legit websites usually have original content.
When content is copied, it’s a sign the business might not be real.
Because of all these issues, we recommend being very careful if you’re thinking about buying from Brown London.
What to Do If You Get Scammed?
If you’ve been scammed by Brown London, there are steps you can take to try and get your money back.
First, if you used a credit card, call your card company and ask for a chargeback. Many banks have fraud protection and may refund your money if you can show proof of a scam.
If you used PayPal or another online payment service, file a dispute with their help center. They can look into the problem and might give you a refund if fraud is proven.
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I fell into the the trap of buying from them big mistake. They advertise as having a London base warehouse which as it turns out is a lie all of their products are shipped direct from China and therefore when taking up the offer of a 30 day money back guarantee means sending the item back to China and picking up all costs incurred which in my case is a few pounds less than the purchase price. Also they have many more fictional UK based companies appearing on Facebook all selling the same items and all incorrectly mentioning a UK based warehouse. The following are some of their companies:
Grace Manchester, Shane London, Vibe London, FYTS London, Moreza London.