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Capital One Shopping Review: Is It Legit?

Todd Clark
Capital One Shopping Review
Source - OpinioGem

Capital One Shopping is a free browser tool and app that helps you save money. It claims to automatically find better deals, apply coupons, and let you earn rewards when shopping online. This service, linked to Capital One, doesn’t require you to be a Capital One cardholder. But is it worth trying? Let’s dive into Capital One Shopping reviews and find out if it’s legit.

What is Capital One Shopping?

Capital One Shopping is a browser extension and app that looks for coupon codes and tracks price drops to help you save money online.

You can also earn rewards that can be redeemed for gift cards. It’s like similar tools such as Honey or Rakuten, but with a focus on helping Capital One users.

Despite the claims, Capital One Shopping reviews from 2024 show a range of user experiences.

Many ask, “Is Capital One Shopping legit?” or “How does Capital One Shopping make money?” The answer depends on how well it works for you.

Capital One Shopping Review
From capitaloneshopping.com

Capital One Shopping Reviews Complaints

When looking at Capital One Shopping complaints, you’ll find mixed feedback.

Some users enjoy savings and cashback, while others struggle with tracking purchases and redeeming rewards.

Reviews often mention that the Capital One Shopping app is glitchy, and customer support doesn’t always help.

In 2024, many users also question, “Is there a downside to Capital One Shopping?”

For example, some customers have to manually contact support to claim missed rewards.

Even though some eventually get their cash back, it can be a frustrating process, especially when dealing with Capital One Shopping complaints on Reddit and other forums.

Capital One Shopping Review Trustpilot
From Trustpilot

Capital One Shopping Review Reddit

If you check out Capital One Shopping Reddit reviews, opinions are divided. While some appreciate the occasional deals, others mention that the app has become less reliable.

Complaints on Reddit include missed cashback, poor customer service, and fewer gift card options.

Users wonder, “Is Capital One Shopping safe to install?” based on their personal experiences.

Capital One Shopping Review Reddit
From Reddit

Capital One Shopping Review Quora

The same concerns appear on Quora. Capital One Shopping Quora reviews often highlight the app’s inability to track transactions correctly.

While it may have worked well at first, many users now suggest switching to alternatives like Rakuten or Swagbucks.

Common Quora complaints echo Reddit, asking, “Is Capital One Shopping legit Reddit credit card users?”

Capital One Shopping Review Quora
From Quora

Is Capital One Shopping Legit?

Capital One Shopping is questionable. It’s backed by Capital One, a reputable bank.

However, users are divided, with some asking, “Is Capital One Shopping free to use?” and “How to use Capital One Shopping?”

While the service works, glitches, limited rewards, and slow customer support have left some shoppers wondering if it’s worth the effort.

Capital One Shopping Reviews
From Trustpilot

1. Glitchy App

Many users report that the Capital One Shopping app often fails to track purchases. As a result, they miss out on cashback rewards and have to send proof of purchase to customer support.

2. Fewer Rewards

Popular gift cards like Amazon and Walmart are no longer available, leading to fewer desirable options.

This change has resulted in many Capital One Shopping complaints on platforms like BBB and Trustpilot.

3. Poor Customer Service

Complaints about customer service abound, with users saying they receive canned responses that don’t solve their issues.

Capital One Shopping BBB complaints often reference long wait times for resolution.

Capital One Shopping Trustpilot
From Trustpilot

4. Fewer Deals

Exclusive deals that once set Capital One Shopping apart are becoming rare. Users find that competitors like Rakuten offer better cashback percentages.

5. Annoying Notifications

Users receive notifications about deals that are either irrelevant or expired by the time they check them, adding to the frustration.

Capital One Shopping Reviews Trustpilot
From Trustpilot

    Website Details:

    WebsiteInformation
    Domaincapitaloneshopping.com
    Registered OnJuly 29, 2020
    Expires OnJuly 29, 2025

    Conclusion

    Capital One Shopping may be useful for some, especially if you’re willing to put up with glitches and deal with customer support.

    However, with fewer gift cards and persistent performance issues, many shoppers may find better luck with apps like Rakuten or Swagbucks.

    In the end, while Capital One Shopping is questionable, it may not be worth the hassle for everyone.

    If you prefer a smoother shopping experience, consider alternatives.

    Whether you’re asking, “Is Capital One Shopping free?” or “How to install and use Capital One Shopping app?”, this platform may or may not meet your expectations.

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    Clark is a 26-year-old expert working for consumer protection, Clark has dedicated years to identifying and exposing fraudulent schemes. He is working with NGOs to help people who are victims of scams. In his free time, Todd plays football or goes to a bar.
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