Claimo claims to be an ally for Australians looking to recover funds from junk insurance, they position themselves as passionate advocates for fair treatment in the financial industry. They claim that their commitment to customer success is supported by strategic industry partnerships. But is Claimo truly legitimate, or just another company making bold promises?
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What is Claimo.com.au?
Claimo.com.au offers a service that helps Australians reclaim refunds from junk insurance products, such as those added to car loans, credit cards, personal loans, and home loans. The company provides a no-win, no-fee guarantee, meaning you only pay if they successfully recover your refund. Claimo offers a team of experts handles the entire claims process, from checking your eligibility to securing the refund on your behalf.
Is Claimo.com.au Legit?
Claimo.com.au has received an overall rating, indicating high customer satisfaction. However, some users have faced issues with their service
Poor Communication
A common issue among users is the lack of communication from Claimo. Many users reported that they had to repeatedly contact the company for updates, with some waiting months without any response.
Long Wait Times
Claimo has been criticized for its slow processing times. Several users mentioned waiting over a year for their claims to be resolved, with little to no updates from the company. Some even expressed concerns that the extended delays could be a sign of deeper issues within the company.
High Fees
While some users were satisfied with the service, they were disappointed by the high fees charged by Claimo. The fee, which includes a 30% cut plus GST, was considered excessive by many, especially when the service was previously offered at a lower rate. This significant fee increase has caused some users to feel that the service is overpriced.
Inconsistent Experiences
The overall experience with Claimo seems to vary significantly from one user to another. While some have reported quick and efficient service, others have experienced long delays and poor communication. This inconsistency raises concerns about the company’s ability to deliver a reliable service to all customers.
Potential Misleading Advertising
There are also claims that Claimo’s advertising might be misleading. Users have reported that the company does not provide clear information about eligibility, particularly for older loans. This has led to dissatisfaction among those who felt misled by the company’s promises.
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Conclusion
Claimo positions itself as a strong advocate for Australians seeking refunds from junk insurance, highlighting customer success through industry partnerships. While many users are satisfied, some have faced issues such as poor communication, long wait times, and high fees. These challenges suggest that while Claimo has potential, its service quality may be inconsistent.
