Intelius is a well-known name in online people search services, but is it trustworthy? With mixed reviews all over the internet, it’s important to find out if Intelius is legit. In this review, we’ll look into real customer experiences, complaints, and help you decide if it’s worth your money.
What is Intelius?
Intelius is a background check service that helps you find public information about people.
You can search for things like contact details, addresses, and criminal records.
The company says it offers accurate data at a reasonable price, but many users aren’t happy.
Complaints about accuracy, hidden fees, and overall service quality make some people wonder if Intelius is as good as it claims.
While Intelius seems like a simple solution to find information, several issues have come up.
Many users report wrong or outdated data, along with surprise charges that make the service feel less reliable.
Intelius Complaints
One big issue is the accuracy of the information Intelius provides. Some customers say they paid for reports that were full of mistakes.
For example, one user spent $30 on a report, but the information was wrong and not worth the price.
Many others feel the same way, calling the service overpriced for the low-quality data.
Another common complaint is about the billing practices. Some users say they were charged even after canceling their subscriptions.
One customer said they kept getting charged for months after canceling, calling Intelius a “scam.”
These stories suggest that customers are not only unhappy with the service but also feel trapped by confusing billing practices.
Customer service is another problem. Some users said it was hard to reach anyone at Intelius for help.
Even when people do get through, they claim the company refuses to give refunds, despite its claims of caring about customer satisfaction.
In addition to these issues, some users have complained about aggressive ads.
For example, one person said they were flooded with pop-up ads and unwanted subscriptions after just one search.
Many people feel that Intelius is more focused on making money than providing a good service.
Our Opinion
Based on what we’ve found, many customers are unhappy with Intelius.
Even though it advertises itself as a reliable background check service, the reality seems different.
The complaints about wrong data, hidden fees, and bad customer service make it hard to trust Intelius.
A lot of users feel tricked by the unclear pricing and subscription terms. While Intelius promises detailed reports, customers often get much less than expected.
The pushy marketing and hard-to-cancel subscriptions also hurt the company’s reputation.
If you’re thinking about using Intelius, be aware of the risks.
The many negative reviews suggest the service doesn’t always live up to its promises, and you could end up paying more than you planned.
What to Do If You Get Scammed
If Intelius overcharges you or gives wrong information, here’s what you can do:
- Contact Intelius Customer Support: Even though it might be hard, try calling 1 (888) 445-2727 or emailing support@mailer.intelius.com. Keep a record of all your communications in case you need them later.
- Ask for a Refund: If you’ve been charged for services you didn’t want, ask for a refund. If they refuse, save any emails or notes from your calls as proof.
- Dispute the Charge with Your Bank: If Intelius won’t refund you, contact your bank or credit card company to dispute the charge. They may help you get your money back.
- File a Complaint: Report Intelius to the Better Business Bureau (BBB) or your local consumer protection agency. They can help resolve disputes and warn others about bad business practices.
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