Jessakae might look like the perfect place to buy stylish and elegant dresses. Their website is full of beautiful designs that attract shoppers. But before you click “Buy Now,” it’s important to find out what real customers are saying.
Is Jessakae a trustworthy brand, or are shoppers getting scammed? Based on many customer experiences, the truth may not be what it seems.
What is Jessakae?
Jessakae is an online boutique that sells vintage-style dresses. The company claims to offer high-quality, elegant outfits that make customers feel special.
Their dresses have delicate fabrics, unique styles, and detailed designs. But many buyers say the quality doesn’t match the pictures.
Some have complained about cheap materials, broken zippers, and poor stitching.
On top of that, Jessakae’s customer service has been a major disappointment for many shoppers.
Our Opinion
Customer reviews tell a troubling story. Many people have received dresses that look nothing like the photos. Some dresses are poorly made, with fabric that falls apart after just a few wears.
Others arrive with faulty zippers or uneven stitching. To make things worse, Jessakae’s return policy is strict. Most stores allow returns within 30 days of delivery, but Jessakae only gives 20 days from the date of purchase.
This means by the time the dress arrives, the return window is almost gone. Even when customers try to return defective dresses, they often get store credit instead of a refund.
Another issue is missing orders. Some customers say their packages were marked as “delivered” but never arrived. When they reached out to Jessakae, they received generic emails with little to no help.
Others have noticed that negative reviews don’t show up on the website, making people wonder if the company is filtering out bad feedback.
Even when customers do get their orders, many are disappointed. Some dresses look completely different from the website images—too big, unflattering, or made from low-quality fabric.
One customer said their dress started unraveling after one wear, but the company refused to accept a return. Others have reported broken zippers, loose stitching, and flimsy materials that don’t hold up.
International customers have even more problems. Many have paid high shipping fees but were denied refunds or exchanges when their dresses didn’t meet expectations.
Even when they were willing to pay for return shipping, they faced long delays and unhelpful customer service.
With so many complaints, it’s hard to trust Jessakae. The company’s refusal to issue refunds, strict return policies, and lack of transparency raise serious concerns.
If you’re looking for high-quality dresses, it’s best to shop from well-known brands with better customer service and return policies.
What to Do If You Get Scammed?
If you had a bad experience with Jessakae, there are ways to try and get your money back. If you paid with a credit card or PayPal, file a dispute as soon as possible.
Many payment companies offer buyer protection and may refund your money if you can prove Jessakae didn’t deliver as promised.
For international buyers, reaching out to consumer protection agencies in your country might help. Websites like Ripoff Report can also be useful in exposing bad business practices.
Social media can be a powerful tool—posting your experience on Twitter, Instagram, or Facebook might pressure the company to respond.
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[…] Jessakae is an online boutique that sells vintage-style dresses. The company claims to offer high-quality, elegant outfits that make customers feel special. […]