Tixr is a website where you can get tickets for concerts, festivals, and sports. But some people say using Tixr isn’t as simple as it seems. In this article, we’ll talk about whether Tixr is legit, share real customer complaints, and give you tips on what to do if you have problems with your ticket.
What is Tixr?
Tixr is a website where you can buy tickets for events all around the world. They say their site is easy to use and that they offer safe payment options.
However, many users have run into issues like glitches on the site or poor customer service.
Online reviews show that a lot of people are frustrated with the site and don’t trust it.
Tixr Reviews Complaints
Many Tixr users have had bad experiences, especially with tech problems and poor support.
One person bought two festival tickets, but their payment failed because their credit card was updated.
Tixr’s system didn’t help fix the issue, and customer service only sent automated messages.
The person lost $500 and got no real help.
Another customer was upset about an event at Foxhills.
The event was poorly organized, and even though Tixr said they weren’t in charge of the event, Carole didn’t feel they handled her concerns well.
Other people struggled with ticket transfers. She only got two out of three tickets she was supposed to receive.
When she asked Tixr for help, they didn’t fix the problem, which left her disappointed.
One user had an even worse experience. She bought tickets for a big event, but they vanished from her account.
Though she got her money back, Tixr didn’t communicate well, and she felt let down.
One common complaint is that Tixr’s support team doesn’t respond well. Many people get only automated responses or no answers at all.
Plus, there’s no phone number to call, making it even harder to get help when something goes wrong.
Our Opinion
Based on what many customers have said, Tixr has serious problems with both customer service and tech issues.
The platform struggles to fix basic things like payments and ticket transfers.
For people spending a lot of money on tickets, these problems are a big deal.
While Tixr sells a lot of tickets, they don’t have the support team needed to help customers when issues come up.
Automated replies and email support aren’t enough to solve urgent problems. Without a phone line, it’s even harder for users to get the help they need.
Because of the many complaints, we suggest being careful if you use Tixr.
If you do buy tickets from them, keep a close eye on your account and be ready for delays in getting help if something goes wrong.
What to Do If You Get Scammed?
If you think you’ve been scammed by Tixr, here’s what you can do.
First, try to reach out to Tixr’s support team, and save all your emails. If they don’t help, contact your bank or credit card company.
You might be able to get your money back if you report the problem.
You can also file a complaint with the Better Business Bureau (BBB). They can look into your case and might take action against Tixr if needed.
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[…] If you’re thinking about using Tixr for your next event, read our full review first to avoid any nasty surprises. […]