MyTrueIdentity claims to give peace of mind in a world where identity theft is a growing concern. MyTrueIdentity claims to safeguard your financial data by providing real-time credit monitoring. But can it truly deliver on its claims, or is it just another service that falls short?
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What is MyTrueIdentity?
MyTrueIdentity, a service provided by TransUnion, offers to help you keep your credit health in check and protect your personal information. It offers credit monitoring with real-time alerts. The service also includes tips and resources on credit health and identity protection, making it a complete tool for safeguarding your financial well-being.
MyTrueIdentity Reviews Reddit
It has garnered both positive and negative feedback from users. Here are some red flags to consider that help you make an informed decision.
System Downtime Issues
Many users have reported frequent system downtime when trying to access MyTrueIdentity. When a user attempts to log in after a data breach were met with constant errors, with the system being down for months.
Activation Problems
Activation issues are another common complaint. Users mentioned that after entering their personal information, the system would fail and prompt them to “try again later.” This not only caused inconvenience but also raised concerns about the reliability of the service.
Poor Customer Support
Customer service experiences have also been negative. Some users described interactions with support representatives who didn’t speak English fluently, making communication difficult. One user even reported being hung up on multiple times when asking for a manager, which only added to their dissatisfaction.
From – Reddit
Legitimacy Concerns
There are also concerns about the legitimacy of MyTrueIdentity, especially when it is offered after security incidents. Some users received an offer for free identity protection after a breach but couldn’t find any information about the service on TransUnion’s official Canadian or American websites.
Free but Not Worthwhile?
Some users are doubtful about the value of MyTrueIdentity, even though it’s offered for free. They claim that a free service isn’t necessarily beneficial, especially when objective reviews are hard to find due to heavy SEO by TransUnion, which limits access to independent opinions.
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Conclusion
MyTrueIdentity offers credit monitoring and identity protection, but its effectiveness is debated. While some users appreciate its features, others have raised concerns about system reliability, customer support, and legitimacy. It’s important to weigh both the positive and negative feedback to decide if MyTrueIdentity is the right service for protecting your financial information.
