Pinecone Research has been known as one of the top survey sites for earning extra money. But lately, users say the platform isn’t as reliable or rewarding as before. In this review, we’ll look at what Pinecone Research offers, common complaints, and if it’s still worth your time.
What is Pinecone Research?
Pinecone Research is an online survey site that pays users for taking surveys and testing products.
It’s run by Nielsen, a global leader in consumer research.
They offer around $3 per survey. Users earn points that can be redeemed for cash or gift cards.
Pinecone used to have a good reputation, but recent reviews suggest things may have changed.
Pinecone Research Complaints
Many users, both old and new, have had bad experiences with Pinecone in the past few years.
A major problem is getting disqualified from surveys after answering many questions.
Often, surveys ask about household or demographic details, but then users are told they don’t qualify, leading to frustration and wasted time.
Someone, a long-time member, said he often finishes surveys only to find out they were already closed, meaning no payment.
Others had similar issues, saying that even after completing surveys, technical problems stopped him from getting paid.
Customer service often didn’t respond, leaving users feeling ignored.
Some users have noticed that Pinecone lowered their survey payouts.
A user who came back to Pinecone recently, found that rewards had dropped from $3 to $1, even for long surveys.
This, combined with difficulty qualifying for surveys, has made many users wonder if Pinecone is still worth it.
Others have raised concerns about transparency.
Another user, called Pinecone a “complete scam,” saying that surveys often crash after she finishes them. She couldn’t get help from customer service either.
Pinecone also raised the cash-out limit from $3 to $10 without telling users, which many feel is unfair.
Long-time members have also noticed the site becoming worse over time. The website has been described as outdated and glitchy.
Some members have even been removed from the platform without warning, unable to cash out their earned points.
A six-year member, said her account was closed with no notice, and customer service wasn’t helpful.
Our Opinion
Recent reviews show that Pinecone Research has changed a lot, and not for the better.
What used to be a top survey site now gets complaints about technical issues, lower payments, and poor customer support.
While you can still earn money with surveys, many users find the experience frustrating.
Getting disqualified after spending time on a survey is a major issue.
Plus, the drop in rewards from $3 to $1 makes people wonder if it’s still worth their time.
Technical problems that stop users from getting paid and poor customer service only make things worse.
If you want to earn extra money through surveys, Pinecone may not be the best option anymore.
There are probably better survey sites out there that won’t give you as much trouble.
What to Do If You Get Scammed?
If you think Pinecone or a similar site scammed you, here’s what you can do to protect yourself.
First, keep records of your emails and survey results.
Contact customer service, and if they don’t respond, file a complaint with the Better Business Bureau or a consumer protection agency.
If you shared sensitive info like bank details, watch your accounts for any strange activity. You can also contact your bank to ask for fraud protection.
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