Whatnot.com is a platform where users can buy and sell various items through live auctions. In this article, we will do a Whatnot.com review and help you decide whether it’s legit or a scam.
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What is Whatnot.com?
Whatnot.com is a platform where users can buy and sell items through live auctions, making shopping fun and interactive. However, many users have complained about problems with the site, like issues with its procedures.
Whatnot.com Reviews Reddit
User Review shows several warning signs that buyers should consider before making a purchase.
High Fees and Strict Policies
Some users criticize Whatnot for its high fees and strict policies. They argue that the platform imposes a significant fee on sales—often 10% or more. Additionally, Whatnot demands specific shipping methods and requires sellers to use their labels.
Limited Appeal Options
There are concerns about the appeal process if a seller faces suspension. Some users report that while they can still watch live streams, they can’t participate due to device bans.
Device Bans and Access Issues
Users have reported problems with device bans. If a user’s device is banned, the only apparent solution offered is to purchase a new phone.
Unresponsive Customer Support
Customer support issues are a common complaint. Some users have sent multiple emails seeking help, only to receive automated responses. Their emails are often forwarded to another team, leading to delays and a lack of resolution.
Is Whatnot.com Legit?
While Whatnot.com may work for some individuals, these reviews suggest it might not be reliable for everyone.
Issues with Credit and Customer Service
Some users have reported problems with credits not being applied to their accounts despite multiple attempts to resolve the issue. After emailing customer service, they received promises of a response within 24 hours but faced delays with no follow-up.
Poor Seller Management
Users claim that Whatnot allows scammers to operate freely on the platform. Problems include selling fake items, canceling orders to avoid low selling prices, and selling damaged goods. Reports indicate that Whatnot does not address these issues or remove negative reviews from sellers who request it.
Shipping Issues
Some users share experiences where sellers created shipping labels but never sent the items. When these users reported the issue to Whatnot, the company attributed the problem to USPS errors rather than holding the seller accountable.
Inaccurate Merchandise
Users have faced issues with the authenticity of merchandise purchased through Whatnot. One user reported buying an autograph advertised as certified but receiving it without the promised certification.
Overpriced and Misrepresented Items
Several users noted instances where items purchased through auctions were significantly misrepresented. Examples include a jewelry chain advertised as worth more but appraised at only less.
Refund and Product Differences
Complaints also include issues with refunds and receiving incorrect products. Some users reported that after contacting the company, they either did not receive the correct items or did not get the promised refunds.
Whatnot.com Overview
Whatnot.com is an online marketplace where users can buy, sell, and explore a wide variety of products through live shopping shows. While some users find the platform beneficial, others have reported significant issues.
Some users have struggled with credits not being applied to their accounts, despite multiple attempts to contact customer service.
Others have noted that Whatnot allows scammers to operate, sell fake items, and cancel orders to avoid low prices and damaged goods.
Additionally, there are reports of sellers creating shipping labels without sending the items. Users have also received inaccurate merchandise, and complaints about refunds and receiving incorrect products further add to the platform’s reliability concerns.
Be cautious of deals that seem too good to be true and avoid giving out personal information. For more tips, check out our article “How to Avoid Shopping Scams?“
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